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Privacy Policy

Last Updated: 4 April 2026

This Privacy Policy discloses the privacy practices of Static Media and its related companies ("Static Media"). Our Privacy Policy explains:

  • What information we collect, who we collect it from and why we collect it;
  • How we use that information;
  • The circumstances in which we may disclose that information to others; and
  • Your choices in relation to your information, including how you can access and correct that information.

We also host and process user content for our clients. Our clients tell us what to do with user content, and we follow their instructions. This Privacy Policy does not describe what we do with user content on our clients’ instructions (i.e., as their processor). If you are an end user of one of our clients’ sites and want to know how our client handles your information, you should check their privacy policy.

1. Information we collect

We may collect the following information about you:

  • Information you give us: We may collect personal information about you when you register for events, subscribe to our newsletters or mailing lists, enter Static Media promotions or surveys. We may also collect personal information about you when you purchase our products and services and otherwise communicate with us. This personal information may include your name, contact details, email address, credit card details, place of work, position and other details necessary for us to provide the information or services you have requested.

  • Information you authorise others to give us: When you inquire about or purchase products and services from us, we may ask for your consent to collect information about you from others (for example, to undertake credit checks, obtain references or to co-operate with your other service providers or suppliers).

  • Information from your use of our services: We may record information about how you use and interact with our services, for example, how, when, where and how often you use our products and services, login information and the internet protocol address of the device you use to access our services.

  • Information from your use of our website: We receive information when you interact with and use our website. We use server logs and different Web analytic tools to help us record this information (including ‘cookies’, ‘pixel tags’ and other anonymous identifiers).

We also use third party service providers to help us track the effectiveness of our website, generate visitor traffic and to display targeted advertising. Our website may also contain links and advertisements which link to third party websites. We have no control over the privacy policies of such third parties and we encourage you to review such policies prior to providing any information to or purchasing goods or services from such third parties.

2. How we use information we collect

We may use the personal information collected by us for the following purposes:

  • Providing you with information, products or services that you have requested;
  • Verifying that existing information that we hold about you is accurate and complete;
  • Maintaining and improving our services and website;
  • Confirming your identity and controlling unauthorised use or abuse of our services;
  • Undertaking credit checks, invoicing and authorising and processing credit card transactions;
  • Communicating with you to inform you about our services and improvements;
  • Providing you with effective customer service.

We will ask for your consent before using personal information for a purpose other than those that are set out in this Privacy Policy.

3. Information Static Media shares

We do not sell, trade, rent or otherwise share your personal information with third parties unless one of the following circumstances apply:

  • With your consent.
  • With your employer, if your use of our services is in the course of your employment.
  • With our contractors and service providers who perform functions on our behalf.
  • For jointly provided services with other businesses or organisations.
  • For legal purposes, as required by law or to protect our rights.

4. Your information choices

You have the right to withdraw your consent to receive marketing communications at any time. You may let us know by emailing us at privacy@staticmedia.co or by following any unsubscribe link in our emails.

You may set your browser to block all cookies, including cookies associated with our website or services. If you set your browser to reject all cookies, however, you may not be able to use all of the features and functionalities of our website or our services.

5. Accessing and correcting personal information

You have a right to access and ask us to correct or delete any inaccurate personal information we may hold about you. If you would like to review or correct your personal information, please contact us using the details at the bottom of this Privacy Policy.

6. Information security

To protect your private information as you enter it on our website, Static Media uses encryption, such as the Secure Socket Layer (SSL) protocol. When you pay online by credit card, Static Media uses a PCI-DSS compliant third-party payment gateway to securely process the payment.

7. How we retain your personal information

We retain personal information regarding you for as long as your account is active, to provide you with the services contracted. We also retain personal information for as long as necessary to achieve the purposes described in this Privacy Policy.

You may delete your account by contacting us at privacy@staticmedia.co and Static Media will delete the personal information it holds about you (unless we need to retain it for the purposes set out in this Privacy Policy).

8. End users’ personal information

Our customers who have created a site using Static Media are responsible for what they do with the personal information they collect, directly or through Static Media, about their end users.

9. Changes

We may occasionally change our Privacy Policy. We will post any updated policies on this page and if the changes are significant, we will provide a more prominent notice on our homepage.

10. How to contact us

Static Media welcomes your feedback about our Privacy Policy. Please send your questions, concerns or comments regarding our Privacy Policy and your requests for access to your personal information by email on privacy@staticmedia.co.